Our Services
We develop communication strategies and implement them by creating impactful communication that speaks to a range of business stakeholders.
We focus on the people side of change and design, develop and implement change initiatives that help organisations achieve their objectives.
We help our clients build trust with stakeholders through transparent and impactful reporting. We support strategic stakeholder communication by planning, conceptualising, writing, compiling, and producing annual reports, integrated sustainability and impact reports.
We develop and implement bespoke stakeholder engagement programmes.
Melagrana provides end-to-end project management to help your organisation achieve project milestones and deliverables.
Business Communication and Content Development
We develop communication strategies and implement them by creating impactful communication that speaks to a range of business stakeholders including: Internal stakeholders and employees; Customers and suppliers; Shareholders; Media; Communities.
Our strengths include:
- Change communication
- Leadership communication
- Employee engagement communication
- Business communication with extensive experience in topics such as:
- Finance, tax and accounting
- Risk management
- Technology
- Cyber security
- Macroeconomics
- Trade
- Leadership
- Strategy
- Talent management
- Environmental, Social and Governance (ESG)
- Integrated annual reports
We conceptualise creative concepts, write the content and produce content for all channels: Articles and opinion pieces; Blogs; Announcements; Newsletters; Brochures, playbooks, handbooks, guides; Thought leadership and white papers; Digital; Social media; Web and intranet; Videos; Animations; Webcasts; Press releases; Presentations; Placemats.
Change Management
Research says that about 70% of all changes in all organisations fail. We work with clients to ensure they don’t fall victim to this statistic. We focus on the people side of change and design, develop and implement change initiatives that help organisations achieve their objectives. This includes:
- Strategy change
- Organisation restructures
- New ways of work
- Organisation policy and process change
- New programmes, such as culture and values
- New projects, such as innovation
- Technology transformation and systems implementation
- Mergers, acquisitions and outsourcing
- Relocations
Annual Reports and Integrated Sustainability Reports
Integrated reporting is key for building trust and accountability with stakeholders. Annual reports, including integrated transparency, sustainability and impact reports, are important governance and stakeholder communication opportunities. As Environmental, Social and Governance (ESG) increasingly influences investor decisions and reporting requirements, the importance of integrated stakeholder reports cannot be overemphasised.
We apply our years of experience in professional services, and combine it with our knowledge of business, financial and reporting requirements, to work with executives as they prepare their stakeholder reports. We support in the strategic conceptualisation, messaging framework, content planning, content development, content curation, design, production, deployment and end-to-end project management of the report production process.
Stakeholder Engagement Programmes
We develop and implement bespoke stakeholder engagement programmes that include:
- Employee Engagement Programmes
- Key Account Management Programmes
- Customer Engagement Programmes
- Buyer and Sector Programmes
- Supplier Engagement Programmes
- Community Engagement Programmes
This may include market and stakeholder research, benchmarking and multiple stakeholder management approaches. We work across all media channels and develop impactful, customised content suitable for target stakeholder audiences to support their buying decisions, elevate their perception of your organisation or adapt to the changes required of them.
Project Management
Melagrana provides end-to-end project management to help your organisation achieve project milestones and deliverables. We develop project plans with decisionmakers and engage with stakeholders throughout the lifecycle of a project, providing consistent reporting to project owners. We also apply our experience in risk management to flag risks and support project owners to identify issues that could derail or delay a project.